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Strategic Automation: Agentic AI Platform Applications for SMBs and Accounting — course hero graphic

Strategic Automation: Agentic AI Platform Applications for SMBs and Accounting

📋 Overview

Moving beyond simple prompt-and-response interactions, this course explores the emerging world of Agentic AI—systems capable of autonomous reasoning, planning, and executing multi-step tasks. We will examine how these 'agents' differ from standard LLM chats and how they can be integrated into business systems to deliver tangible value. Participants will learn about current platform applications, the role of large models in automation, and specific use cases tailored for small-to-medium businesses (SMBs) and public accounting firms. The session also addresses critical considerations including security risks, data privacy, and the strategic benefits of deploying autonomous agents in professional environments.

👥 Who Should Attend

CPAs, accounting firm partners, SMB business owners, CFOs, and technology consultants looking to move beyond simple prompting into automated workflows.

Prerequisites
Basic familiarity with Generative AI tools like ChatGPT or Claude.
Advanced Prep
None

🎯 Learning Objectives

🚀 What You'll Walk Away With

📚 Major Topics

  1. The Evolution of AI: From Chatbots to Autonomous Agents
  2. Understanding the Tech Stack: LLMs, Tools, and Reasoning Loops
  3. Practical SMB Applications: Automating Operations and Customer Service
  4. Agentic AI in Public Accounting: Audit, Tax, and Advisory Workflows
  5. Overview of Current Platforms and Consumer Tools (e.g., Claude Desktop, AutoGPT)
  6. Security and Risk Management in an Agent-Driven Environment
  7. Strategic Implementation: Building vs. Buying Agentic Solutions

🏷️ Topics

AIAgentic AIAutomationSMBAccounting TechnologyFuture of WorkLLMs

❓ Questions

Is this course for beginners who have never used AI?

It's not. You should already have a basic familiarity with tools like ChatGPT or Claude, as we build on those fundamentals to explore more complex automation.

Will we focus only on accounting software?

We cover public accounting workflows like audit and tax, but we also look at general SMB operations and customer service applications. The principles apply to any professional environment where multi-step tasks are common.

Do I need to be a programmer to understand the tech stack section?

No, this is an Information Technology course at an intermediate level designed for professionals like CPAs and business owners. We explain the reasoning loops and tools without requiring you to write code.

What specific tools will we look at?

We examine current platforms and consumer-facing tools like Claude Desktop and AutoGPT. You'll see how these differ from the standard chat windows you're likely using now.

Does this course cover the dangers of AI?

Yes, we spend dedicated time evaluating security, data privacy, and ethical risks. It's vital to understand these before you integrate autonomous agents into your business systems.

🗂️ Course Details
Course ID
2190
Short Name
Agentic AI Strategy
Created
2026-06-05
Last Updated
2026-09-18

✍️ A Note from the Author

I started out just like everyone else, using chatbots for simple emails and feeling like I'd hit a ceiling. I wrote this course because the real shift happens when we stop treating AI like a calculator and start treating it like a colleague that can plan its own day. If you're running a firm or a small business, you don't just need better prompts; you need systems that actually finish the job.

🎤 About the author

Stephen M. Yoss, CPA

Stephen is a certified public accountant, the CEO and partner of Devmatics, LLC, a continuing education instructor for financial professionals, a professional speaker at live events, and a licensed pyrotechnician. While his interests and skills are varied, they all share a common thread—his love for and skill in finding technology-based solutions. Whether it’s teaching in the classroom, consulting clients in a boardroom, or shooting a fireworks display, Steve brings passion, hard work, value—and above all else—technological expertise to each of his clients. With an open, honest approach, he creates a unique strategy for each client specifically designed to benefit their needs and streamline their operations in order to create efficiency and maximize their financial potential.

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